Be a sweetie (Job Series):05

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Long back, I met an officer in an organization. He used to meet warmly and speak very gracefully in a positive manner. Behind his back, people used to say that he spoke smoothly all the time even if the work would not be done anyway.  Later, he climbed to higher echelons in another organization after switching from the first one. Everyone knows that many things cannot be done immediately in some matters where higher authorities need to take cognizance.

 

In such situations, many officials get agitated when approached again and again. One needs to understand that not all people have high levels of patience. They need everything immediately like things in a shop. Many organizations have a structure and they operate in a queer way. So, being a mere employee, you just do not have a choice but to wait for instructions from the authority. In such cases, you can only talk sweetly like a sweetheart. It does not give the other person any kind of fuel to be agitated which is not at all good for anybody. 

 

Many a time, people resort to verbal slurs and it shows incapability to handle things. Till you are in that post, you have no option but to show a smiley face welcoming everybody. It does help in the long run because hot heads do go up. They are seated on the back bench.

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